TESTIMONIALS
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“I had the privilege of working with Erin Landry-Baker of Yellow Door Solutions during my first year as a hospital CEO. Erin's coaching was invaluable, particularly in strategy, change management, and executive leadership. She quickly grasped the dynamics of the healthcare environment, helping to refine our strategic plans and align them with our mission to deliver high-quality patient care.”
Mark Walton, President & CEO, Guelph General Hospital
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“Yellow Door Solutions has played a pivotal in our organization’s transformation and service expansion journey. Through their comprehensive change leadership training program, the creation of a change enterprise portfolio, and the development of change capability roadmap, we are making significant strides in managing complex organizational transformation. Erin’s ability to engage our team, understand our unique culture, and create pragmatic recommendations for action was exceptional. Her expertise not only enhanced our organization’s leadership capabilities but also boosted our confidence and excitement for the road ahead.”
Kitrina Fex, Executive Director, Hospice Mississauga
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“Community Living Cambridge (CLC) had the opportunity to work with Erin and have our leadership team of 25 participate in Change Leadership Training. This training program was incredibly valuable and the feedback from the team was so positive. Erin was professional, organized, open and she delivered meaningful and relevant content and inspired the team to manage change as leaders.”
Lawna Paulos, Executive Director, Community Living Cambridge
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“I had the pleasure of working with Yellow Door Solutions during a significant workflow practice change that functional areas of service delivery. Erin and her team brought clarity and structure to a complex process and utilized effective change management methodology to support all aspects of the transition. The result was an empathetic approach to alleviate concerns and foster a positive environment for all roles involved in the change. Thanks to Yellow Door Solution’s strategic approach, we not only met our goals, we emerged stronger as cross functional teams.”
Kate Smith, Director Diagnostics and Therapeutics, Orillia Soldier’s Memorial Hospital
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"It doesn’t matter where you are in your professional journey, the Change Leadership Training Program is something that everyone will walk away with better skills and confidence to lead change. Erin Landry-Baker is awesome!"
Kelly McWilliams, CEO, Acclaim Health
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"Erin was invaluable to our transformation planning. We engaged Erin to help us develop a 5-year transformation roadmap that was going to involve significant changes across people, process, and technology. Erin acted as a change strategist, a facilitator, a coach, and an advisor on the project. She was professional, supportive, and insightful throughout. The team working to design the roadmap was very pleased with the results, and Erin was integral to our success."
Shelly Burns, Transformation Lead, Kruger Products
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"Working with Erin and her team at Yellow Door Solutions was an invaluable experience for the Couchiching Ontario Health Team. Their expertise in stakeholder engagement and co-design helped us navigate the complexities of developing an Integrated Clinical Pathway (ICP) for Congestive Heart Failure (CHF) and COPD. Through their structured facilitation and expert guidance in change management, we were able to align diverse perspectives, elevate patient and caregiver voices, and create actionable, sustainable solutions. The impact of this work was profound—not only did it strengthen collaboration and partnerships across our community, but it also positioned us to deliver more integrated, patient-centered care. Yellow Door Solutions was a true partner in this journey, and I highly recommend their approach to any organization tackling complex healthcare transformation."
Sandy Dupuis, Manager of Clinical Integration, Couchiching Ontario Health Team
“Yellow Door Solutions is awesome! We were a large group of government and not for profit agencies that needed support. We had a vision of what we wanted to achieve but given that each organization had its own complexities we needed help. Yellow Door Solutions helped us to stay focused and created a solution with us that will be game changing for our community.”
“Erin has a very comprehensive skill set with respect to project and change management that includes the ability to quickly develop strong relationships with both internal and external stakeholders with the primary objective of meeting client objectives. She facilitates diverse groups with competing interests with ease. Erin’s research skill and environmental scanning is very well developed as is her ability to write. She works very independently and is detailed oriented. Erin managed time well and budget target met. It was a pleasure to work with such an accomplished individual.”
“I had the pleasure of working with Erin and Yellow Door on the development of a Cardiac Rehabilitation program proposed for our community. Erin is an exceptional person to work with - clearly talented and knowledgeable, professional, extremely engaging and collaborative and very good at keeping all of us focused on the main objective. I can recommend her to you without reservation.”
“It was an absolute pleasure to have had the opportunity to work with Erin. Her dedication and direction on our project was amazing. She helped to create relationships in the community that did not exist previously.”
“Working with Yellow Door Solutions was an excellent experience from start to finish. Erin is professional and approachable. She really took the time to understand our organization and how the project fit into our big picture goals. This particular project was something that Erin hadn’t tackled before, but she was confident she would be able to help, and she was right! She presented a plan and executed it seamlessly. All of our meetings were on time and well run, and the product we received at the end (for us was a multi-year project plan) was exactly what we needed. I would definitely recommend working Yellow Door Solutions!”
“Erin met and far exceeded our expectations. We were very pleased with how she engaged staff, physicians and patients. Their voices were clearly heard and reflected in the recommendations for improvement which are now being implemented”
“Erin’s work with Acclaim Health projects has been exemplary. She is knowledgeable, organized and able to navigate controversial or difficult situations. All deliverables are met on time and generally exceed expectations. I highly recommend Erin to anyone looking for a Project Manager or Consultant. And her specialization in change management was such an asset to Acclaim Health. She will deliver for you!!”
“Erin is a positive, engaging, and very knowledgeable change management professional. The course is made to be fun while reviewing core concepts of working though the inevitable challenges that come with leading an organization.””
“Erin did a fantastic job! I had some foundational knowledge of change management but Erin’s course built upon it expertly. She presented the material clearly and made it thoroughly engaging, with lots of room to ask questions and provide feedback.”
“Community Living Cambridge (CLC) had the opportunity to work with Erin and have our leadership team of 25 participate in Change Leadership Training. This training program was incredibly valuable and the feedback from the team was so positive. Erin was professional, organized, open and she delivered meaningful and relevant content and inspired the team to manage change as leaders.”
“It doesn’t matter where you are in your professional journey, the Change Leadership Training Program is something that everyone will walk away with better skills and confidence to lead change. Erin Landry-Baker is awesome!”
“I had the privilege of working with Erin Landry-Baker of Yellow Door Solutions during my first year as a hospital CEO. Erin’s coaching was invaluable, particularly in strategy, change management, and executive leadership. She quickly grasped the dynamics of the healthcare environment, helping to refine our strategic plans and align them with our mission to deliver high-quality patient care.”
“Yellow Door Solutions has played a pivotal in our organization’s transformation and service expansion journey. Through their comprehensive change leadership training program, the creation of a change enterprise portfolio, and the development of change capability roadmap, we are making significant strides in managing complex organizational transformation. Erin’s ability to engage our team, understand our unique culture, and create pragmatic recommendations for action was exceptional. Her expertise not only enhanced our organization’s leadership capabilities but also boosted our confidence and excitement for the road ahead.”
“I had the pleasure of working with Yellow Door Solutions during a significant workflow practice change that functional areas of service delivery. Erin and her team brought clarity and structure to a complex process and utilized effective change management methodology to support all aspects of the transition. The result was an empathetic approach to alleviate concerns and foster a positive environment for all roles involved in the change. Thanks to Yellow Door Solution’s strategic approach, we not only met our goals, we emerged stronger as cross functional teams.”
“Erin was invaluable to our transformation planning. We engaged Erin to help us develop a 5-year transformation roadmap that was going to involve significant changes across people, process, and technology. Erin acted as a change strategist, a facilitator, a coach, and an advisor on the project. She was professional, supportive, and insightful throughout. The team working to design the roadmap was very pleased with the results, and Erin was integral to our success.”
“Working with Erin and her team at Yellow Door Solutions was an invaluable experience for the Couchiching Ontario Health Team. Their expertise in stakeholder engagement and co-design helped us navigate the complexities of developing an Integrated Clinical Pathway (ICP) for Congestive Heart Failure (CHF) and COPD.
Through their structured facilitation and expert guidance in change management, we were able to align diverse perspectives, elevate patient and caregiver voices, and create actionable, sustainable solutions. The impact of this work was profound—not only did it strengthen collaboration and partnerships across our community, but it also positioned us to deliver more integrated, patient-centered care.
Yellow Door Solutions was a true partner in this journey, and I highly recommend their approach to any organization tackling complex healthcare transformation.”
“The Change Leadership Training Program delivered by Erin Landry-Baker was a fantastic session. It was well thought out, engaging, and full of valuable insights. I learned so much, and the content was incredibly relevant. The environment Erin created made it easy to connect with others and share ideas, while also ensuring everyone felt comfortable participating. Overall, it was a great experience, and I look forward to future sessions!”
“I recently attended a Change Management in Healthcare session that was incredibly well done and left me feeling truly empowered. The topics covered were not only clear and relevant but also extremely helpful in terms of practical application. I walked away with actionable insights that I can easily bring back to my team to help us navigate future changes with greater confidence.
The resources provided throughout the session were thoughtfully curated and aligned perfectly with the content, which made the entire learning experience cohesive and supportive. I really appreciated how the facilitator’s bubbly and positive energy kept the session dynamic and engaging. They did an excellent job of maintaining momentum, making sure that everyone stayed focused and energized.
One of the most valuable takeaways for me was the ability to recognize signs of change saturation and the importance of assessing change readiness within my teams. The session gave me the tools I need to better support my teams through transitions, ensuring we can approach change with clarity and confidence.
Overall, it was an empowering experience that has equipped me with the skills and mindset to better manage change in healthcare moving forward.”
“The Change Leadership Training Program encouraged me to reflect on both a personal and professional level in ways I didn’t expect. While many of the concepts weren’t “rocket science,” applying them to leading my team toward success led to several ‘aha’ moments. By the end of the training, I felt inspired, energized, and confidently ready to continue leading my team as we navigate changes and challenges.”
“Excellent day with lots of learning and strategies to be the change.”
“Erin provides a psychologically safe environment in facilitating a difficult leadership topic which can include both staff and managers. Everyone on the team are people managers.”
“The Change Leadership Training Program was very engaging, educational and informative. Erin was a pleasure to listen to, providing insightful information on a wealth of change management topics. I left with some great tools to use in the future going forward!”
“One aspect that truly stood out was Erin’s ability to make everyone feel relaxed and at ease. Her warm demeanor and approachable nature created a welcoming atmosphere, allowing participants to engage fully without any apprehension.”
“I appreciate Erin’s enthusiasm and her ability to engage the team! She brought fidget objects that are wonderful for people like me who learn best when fiddling with my hands.”
“The training is well-thought-out. Erin successfully applied change management skills and strategy to the target project. She is well-organized and an excellent communicator. Erin managed the training time effectively and delivered essential information in one day.
I recommend Yellow door solutions in general and Erin in particular for any healthcare organization seeking change management or facing resistance to implementation.”
“Yellow Door Solutions (YDS) provided expert facilitation and engagement advisory support for York University School of Medicine’s first retreat with healthcare partners, ensuring a productive and collaborative engagement session.
Erin Landry-Baker’s knowledge of Ontario’s healthcare system and varied institutional needs enabled her to jump into a complex project quickly and offer strategic advice. Erin and YDS team ensured the retreat built trust, created a shared vision for the future, and fostered a collective commitment among partners to create a distributed health network that will serve northern Toronto, York Region, Simcoe County, the District of Muskoka, as well as adjacent rural areas.”
“I had the pleasure of working with Erin Landry-Baker of Yellow Door Solutions and Wayne Yeung of Summit Strategies Canada as they supported our organization through a critical phase of change. Together, they led a highly effective Nurse Practitioner Engagement session as part of our initiative to redevelop and strengthen the NP program in response to our community’s growing healthcare needs.
Erin and Wayne brought a thoughtful, collaborative, and strategic approach that ensured our Nurse Practitioners felt heard, valued, and engaged throughout the process. Their ability to facilitate meaningful dialogue, synthesize complex feedback, and guide us toward actionable outcomes was exceptional. Their work has laid a strong foundation for the transformation of our NP program, and we are grateful for their expertise and partnership.”
“Working with Erin once again proved to be an exceptional experience. She possesses a unique ability to translate complex digital health implementations into clear, actionable strategies that align seamlessly with hospital operations. Erin’s deep understanding of change management and the clinical environments—including their pressures and nuances—enables her to deliver thoughtful, practical solutions tailored to real-world challenges.
Having relied on her expertise across multiple organizations, I can confidently say that Erin consistently drives meaningful results. She goes beyond delivering reports; she empowers teams, fostering alignment, confidence, and the capability to lead effective change. Erin is an invaluable partner in any transformation initiative.””