Amalgamation Project
Our homecare client required project and change management support throughout their amalgamation with an adult day services organization. A comprehensive amalgamation workplan and robust change management strategy were developed using key findings from change management assessments and staff insights.
Records Management System Transformation
(partnership with Avèro Advisors)
Our public sector client required an assessment of organizational readiness for a forthcoming records management system implementation.
Brainstorming and Team Building Session for a Newly Formed Department
Our homecare and adult day services client requested a brainstorming and teambuilding session for a newly formed department. Staff insights and recommendations harvested from the session informed the creation of an action plan for establishing a connected and supportive team.
Designing Cardiac Rehabilitation Services to Meet Community Needs
Our acute care client required an ideal future state designed for a cardiac rehabilitation program that met the needs of its community. The design leveraged collaborative input and in-kind support from a regional cardiac care centre, a rehabilitation centre, primary care, public health, physicians, the local YMCA-YWCA, patients and caregivers.
Right Care, Right Place Review – Emergency Department and Inpatient Services
Our acute care client required an extensive review of emergency department and admissions data to determine the source of an increase in inpatient admissions. We extensively engaged internal/external stakeholders to identify potential partnerships, opportunities and strategies to safely reduce avoidable emergency department visits and inpatient admissions.
Right Care, Right Place Review – Ambulatory Care
Our acute care client required an extensive review of outpatient service volume data and the identification of ideal locations/settings for outpatient service delivery. We extensively engaged relevant stakeholders to identify potential partnerships, opportunities and strategies to safely deliver ambulatory care services in the most ideal setting/location.
Multi-Year Project Plan
Our private homecare client required a detailed, multi-year project plan that aligned with the organization’s long-term, big picture goals.
Product Development Brainstorming Session
Our mental health services client required a brainstorming session among project stakeholders to support and inform the design of a national program set to launch in 2021.